The right answer for your business
We answer your calls, on your behalf, in your company name
24 hours a day, 7 days a week
Seize Every Opportunity
According to research by AT&T, 70% of business calls are placed on hold (i.e. the call was 'answered' and placed in a queue). However, of those placed on hold around 60% hung up
Freedom From Voicemail
Forbes report 80% of callers directed to voicemail don't leave a message.
Be The Business Who Responds First
Research by The Brevet Group found that, depending on sector, 30-50% of sales went to the business which responded first.
Armed with this current information, you might want to ask yourself 2 questions:
The best time for you to have met your receptionist would have been yesterday. Unfortunately we can't turn the clock back, so when for you is the next best time?
- Select your new, unique business number
- Choose from any dial code in the country, or take advantage of a non-geographic or freephone number
- Advertise your new number as the main number for customers to call
- Divert an existing business number to your new number for your PA to answer
- From start to live in 5 minutes
- Then, introduce yourself to the newest member of your team
No contract term to tie you in,
Simply credit your account with your preferred amount and top the account up as you want.
If you wish, you can set up an ‘auto top up’ amount or monthly budget to make your life easier, to ensure you never miss a call and therefore an opportunity to do business.
Your PA will send you a notification when your balance is running low
Pricing
The cost of your PA
PA representation on your calls is charged at 0.02p per second*
(Billed in 30 second increments)
*Calls lasting under 10 seconds are not charged for.
You are minutes away from having your own receptionist.
The Cost of your Number
Monthly Charge
Standard
£10.00
Silver
£12.50
Gold
£20.00
Platinum
£30.00
Prefix
01/02
03
0800
0843
0844
0845
0870
Pence Per Minute
1.5ppm
1.0ppm
7.0ppm
3.0ppm
2.0ppm
1.0ppm
0.0ppm
Local Numbers
Non Geographic Numbers
Freephone Numbers
FAQs
Who will answer my calls?
Your dedicated receptionist sits within a small team of highly trained receptionists based in our Peterborough Call Centre. We are a solely UK based service, providing 24/7 reception services in your company name. The team are friendly and professional, ensuring your customers feel as if they are speaking to a member of your team.
How do I choose a phone number and how does it work?
247Receptionist offers a choice of any UK dial code or non-geographical phone number which become your companies own phone number. You are free to publish this number as your main business number or as an additional number [for specific marketing purposes for example].
I already have a phone number that my customers use, what happens then?
Most clients divert their existing business number on overflow as a safety net to catch the calls they had been missing. This is highly effective in maximising opportunity and prevents wasted advertising budget. The speed of messaging puts you in front of your customer before they have had the time to call your competitors.
How will I know that I have missed a call?
You can choose any combination of methods to receive and access message details. We send messages to you / your staff by text message, by email and via our online portal, where communication is stored permanently for retrieval at any time. The data includes the amount of time your receptionist has taken to represent your business on every call to aid reconciliation. All data are available for download.
How will my receptionist know how to answer for you and what to say?
When your customer calls, your company screen will open for your receptionist. It contains all the information required to represent your business professionally. Your receptionist will use your customised greeting to answer your customer calls and will represent you professionally. Your customer will know they have reached your business and leave the caller confident that you will respond when you are able.
Is there a fee to sign up or register?
There are no sign up or registration fees. Simply pay the first month charge for your chosen number and purchase the credit you require.
Am I tied in to a long contract. How do I cancel if I want?
Change in life and business circumstance is a constant. If for whatever reason the service is no longer required, simply cease to use it and not purchase any further credit, as there is no contract term to be tied in to. Your chosen phone number can be retained and used without use of the receptionist service, for as long as you require, by topping up credit for your phone number usage only.