Privacy Policy
Introduction
Welcome to 247Receptionist.co.uk (the "Website"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information.
Information We Collect
We collect and process the following types of information:
Personal Information
Name
Email Address
Phone Number
Company Name
Address
Usage Data
IP Address
Browser Type and Version
Pages Visited
Time and Date of Visit
Time Spent on Pages
How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features of our service
To provide customer support
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our service
To detect, prevent, and address technical issues
To send you marketing and promotional materials (only if you have opted in to receive them)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Legal Basis for Processing Personal Data
We may process your personal data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
For payment processing purposes
To comply with the law
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Transfer
Your information, including personal data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
Data Security
The security of your data is important to us, and we strive to use commercially acceptable means to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Data Protection Rights
You have the following data protection rights:
The right to access - You have the right to request copies of your personal data.
The right to rectification** – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us:
By email: customerservices@totally247.co.uk
By phone number: 03332 101 100